![]() How to fix HEVC 'Codec missing or unavailable' error - Upgrade your Adobe Premiere ProĪdobe Premiere Pro extends the support for HEVC files with the release of Adobe Premiere Pro CC 2015.1, but doesn't support QuickTime (MOV) wrapped HEVC files until the arrival of Adobe Premiere Pro CC 2018 (12.0.1). It may lead to codec conflict and failure of reading some files. What's more, installing new codec may cause new problems. "So I clicked OK and got a message saying the codec was missing."Īnd, the import error may still persist even if you have managed to install HEVC codec. It says 'The importer reported a generic error'." "Yeah I got that popup and pressed OK, but I got some error. However, not everyone can install HEVC codec successfully. Once done, Adobe Premiere Pro should be able to import your HEVC footage without popping up codec missing error. Click OK to perform HEVC codec installing. (Some users might not get this message.) Adobe Premiere Pro opens a prompt to require installing HEVC codec Import your HEVC-encoded video into Adobe Premiere Pro, and then you may receive a prompt as shown in the picture. Open Adobe Premiere Pro and enter your license. How to fix HEVC 'Codec missing or unavailable' - Download and install HEVC codec for Adobe Premiere Pro The easiest and most effective solution of 'Codec missing or unavailable' - Convert HEVC to H.264, MPEG-2.How to fix HEVC 'Codec missing or unavailable' error - Upgrade your Adobe Premiere Pro.How to fix HEVC 'Codec missing or unavailable' error - Download and install HEVC codec for Adobe Premiere Pro.Below are 3 solutions to solve HEVC codec missing or unavailable on Premiere Pro. If you're a licensed user but still can't import HEVC videos in 4K or 1080p, you can try transcoding HEVC to H.264 or other Premiere Pro supported format. Only licensed Adobe Creative Cloud members can use HEVC codec. This is because trial version doesn't recognize HEVC files. If you're using a trial version of Adobe Premiere Pro CC, it is no surprise that you see 'codec missing or unavailable' error. ![]() HEVC-encoded video import error: codec missing or unavailable It still cannot be fully compatible with HEVC videos. However, the well-known Adobe Premier Pro doesn't seem to keep up with this trend. HEVC is getting increasingly popular and becomes the preferred codec to encode 4K recordings. The missing codec probably refers to HEVC which is the successor to the widely used H.264. When Adobe Premiere Pro users attempt to import HD/4K videos captured by iPhone 8, DJI Phantom/Mavic drone, Canon XF 705 camera, or other devices, they may receive an error message saying ' codec missing or unavailable'. If you are searching for an easy solution, click here: The solution most recommended by us Can't Import HEVC 4K Videos to Adobe Premiere Pro due to Codec Missing? 3 Solutions. 5, 2019 | Contact Author HEVC Video 'Codec Missing or Unavailable' on Premiere Pro Please return with any questions you may have.Home > Adobe Troubleshooting > HEVC "Codec missing or unavailable" in Premiere Pro Sorry, there was no other choice prior to Premiere Pro CC 2018 (12.0.1). It does not make any sense to turn H.265 off in our iPhones either. Try it if you'd like a smoother editing experience. The latest version does support the import of H.265 footage, but I do recommend creating proxies or transcoding all footage in that codec, especially if it's 4K or larger and you don't have a super top-flight system. H.265 footage is incredibly non-performant LongGOP footage that is notoriously difficult to edit with. It does not make sense to convert H.265 files to any other compatible formats before importing.Ĭreating proxies or transcoding H.265 footage is actually a pretty normal pro workflow that I would highly recommend. If it is not working for you, kindly file a bug. This is a new feature in 12.0.1, please update. PLEASE, PLEASE, PLEASE support iOS H.265 video in Adobe Premiere PRO (it's PRO right?) It is absolutely wrong to ask us not to shoot in H.265 format with our iPhone. Thank you.Īdobe Premiere PRO should support HEVC video files from iOS devices. If you want to complain about a feature that you would like to see, or have a problem with an existing workflow, please direct your commentary to the product team by filing a bug or feature request. We who are assisting customers in the forums are not developers, we provide solutions to existing issues. To describe a workaround that actually works is "the worst answer" you've ever seen, fine. ![]() I provided a solution which could be used for the time being-a workaround.
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